Returns and Exchanges
Returns & Exchanges
At Ghesseh, each piece is thoughtfully handcrafted and carefully inspected before it is shipped. Because of the handmade nature of our jewelry, all sales are final, and we do not accept returns or exchanges.
Returns
We do not accept returns for change of mind, incorrect purchases or dissatisfaction with style.
Please review product descriptions, measurements and photos carefully before placing your order. If you have any questions before purchasing, we're always happy to help.
Exchanges
At this time, we do not offer exchanges.
Damaged or Incorrect Items
If your order arrives damaged or if you receive the wrong item, please contact us within 7 days of delivery at Ghessehjewelry@gmail.com
Please include:
- Your order number
- A description of the issue
- Clear photographs of the item and its packaging
We will review your request and work with you to find an appropriate solution.
Order Cancellations
If you need to cancel your order, please contact us as soon as possible. Orders may only be canceled before they have been shipped.
Once an order has been dispatched, it cannot be canceled.
Contact Us
If you have any questions about your order or this policy, please contact us through our Contact page or email us at Ghessehjewelry@gmail.com