Shipping Policy

At Ghesseh, every piece is thoughtfully handcrafted and carefully packaged to ensure it arrives safely and beautifully.

Processing Time

Orders are typically processed within 2–5 business days. During collection launches, holidays, or periods of high demand, processing times may be slightly longer.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping

We currently ship within the United States and Canada.

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free standard shipping is available on orders over $150.

Delivery

Delivery times vary depending on your location and the shipping service selected at checkout. While we do our best to ensure timely delivery, shipping carriers may occasionally experience delays that are beyond our control.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey.

Lost or Delayed Packages

Once an order has been handed over to the shipping carrier, Ghesseh is not responsible for shipping delays, lost or stolen packages. If you experience an issue with delivery, we recommend contacting the shipping carrier directly using your tracking information.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your order. Ghesseh is not responsible for packages shipped to an incorrect address provided by the customer.

If you notice an error, please contact us as soon as possible. We will do our best to update your order before it ships.

Questions

If you have any questions about your order or shipping, please contact us through our Contact page or email us at Ghessehjewelry@gmail.com