Shipping Policy

Thank you for choosing Ghesseh Jewelry. Every piece is carefully inspected and thoughtfully packaged before it begins its journey to you.

Processing Time

Orders are typically processed within 2–5 business days. During collection launches, holidays, or periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will contact you via email.

Shipping

We currently ship within the United States and Canada.

Shipping rates and estimated delivery times are calculated at checkout based on your destination.

Once your order has shipped, you will receive a confirmation email with tracking information.

Delivery

Estimated delivery times are provided by the shipping carrier and are not guaranteed. Delivery delays caused by the carrier, weather conditions, customs processing, or other circumstances beyond our control are not the responsibility of Ghesseh Jewelry.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. Ghesseh Jewelry is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to have been lost during transit, please contact us within 7 days of the expected delivery date. We will do our best to assist you in working with the shipping carrier and finding a suitable solution.

If your order arrives damaged, please include photographs of both the packaging and the item when contacting us.

Contact

If you have any questions regarding your order or shipping, please contact us through our Contact page or by email.